Payment methods
Ⅰ. Available Payment Methods
We accept the following payment options:
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Visa
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Mastercard
The amount will be settled according to what is displayed on the checkout page.
Currently, we do not support cash on delivery, bank transfers, or cryptocurrency payments.
Ⅱ. Payment Security
During the payment process, we take reasonable measures to reduce the risk of payment issues, including but not limited to:
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Using TLS/SSL encryption to protect data during transmission.
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Payments are processed via third-party payment gateways that comply with industry security standards.
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We do not store full card numbers, expiration dates, or CVV codes.
Despite these security measures, there is always a degree of inherent risk associated with online payments.
Ⅲ. Pricing and Fee Transparency
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All prices include the Australian Goods and Services Tax (GST), customs duties, and clearance fees (DDP delivery).
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The product price, applicable taxes, and shipping fees are displayed on the checkout page.
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The total amount paid is the final price, with no additional fees required upon delivery.
Ⅳ. Payment Process
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Confirm your selected products, shipping address, and total order amount.
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Choose your preferred payment method (Visa or Mastercard).
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Enter your required payment details (card number, expiration date, cardholder name).
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Submit and confirm the payment request.
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After completing the payment, an order confirmation will be provided.
If payment fails, you may try using another card or contact customer support for assistance.
Ⅴ. Refund Information
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If a refund is approved, the amount will be returned to the original payment method.
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The card used for the refund must remain valid.
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The processing time for refunds may vary depending on your bank or payment service provider.
If you do not receive the refund within a reasonable period, please contact your card issuer or reach out to our after-sales support team for further assistance.
Ⅵ. Contact Information
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Address: 111 MAIN ST, SECRETARY, MD, 21664
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Contact Number: +1(609) 274-9680
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Email: conseil@mobimetra.com
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Service Hours: Monday to Friday, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)